Care Plans

rangeWe now offer a range of affordable care plans for all the heating system related appliances in your home.

Contact us on 01249 709024 for more information.

John Williams Heating Services – Giving you peace of mind at all times…


Here is a summary of what each plan offers:


Items covered *

  1. Boiler breakdowns, all components
    within the boiler
  2. Radiators, manual radiator valves and
    thermostatically controlled valves
  3. Automatic air valves, pressure relief
    valves and expansion vessel when
    fitted with the boiler
  4. Pumps and pump valves (external and
  5. Controls including heating and water
    thermostats, programmer and
    motorised valves
  6. Hot water cylinders and their
    component parts (excludes
    pressurised hot water cylinders)
  7. Heating pipework (accessible)
  8. Feed and expansion tank


What is included in our Care Plans? What is excluded from our Care Plans?
Domestic gas and LPG boilers

New for old parts

Newer boilers that we have fitted that have a set warranty from Worcester and then we cover the rest of the system

Discounted rates on labour

Preferential attention on jobs that aren’t covered

Guaranteed next day attendance for Care Plan customers

No limits to the number of call outs*

Free parts and labour on all boilers/systems/controls that are covered (up to £300.00) depending on the level of cover taken

Commercial properties

Oil boilers

Removal of asbestos

Customer inflicted accidental damage e.g. nailed pipes

Customer requested modifications to previous installations

Work required due to decorating or DIY


Damage caused by improper use

Scale or hard water damage

Burst pipes due to freezing with inadequate lagging that we haven’t installed

Remedial work to correct pre-existing system/design faults

Regulation changes forcing remedial work e.g. hatches for flues in voids

Damage to property resulting from a leak caused by failure of parts or components (only the parts that are damaged/failed are covered)

Electrical faults other than wiring we have carried out

  • Terms and conditions apply; see Terms and Conditions
  • Prices listed are correct at time of publication and may be subject to change
  • A minimum period of one calendar year is payable
  • Payment dates 7th or 21st of the month
  • * Max. claim of £300 per call out. Customer can pay the difference of any extra work: e.g. powerflush would be £456 less £300; therefore cost to customer £156