Automatic air valves, pressure relief valves & expansion vessel when fitted with the boiler
Pumps & pump valves (external and internal)
Controls including heating & water thermostats, programmer & motorised valves
Hot water cylinders and their component parts (excludes unvented hot water cylinders)
Heating pipework (accessible)
Feed & expansion tank
Oil tank (replacements) Not contents. Like for like (T&Cs**)
Oil filter & fire valve Like for like (**)
NB Existing oil line not covered
What is included in our Oil Care Plans?
Domestic oil boilers
New for old parts
Newer boilers that we have fitted that have a set warranty from Worcester and then we cover the rest of the system
Discounted rates on labour
Preferential attention on jobs that aren’t covered
Guaranteed next working day attendance for Care Plan customers
No limits to the number of call outs*
Free parts and labour on all boilers/systems/controls that are covered (up to £300.00) depending on the level of cover taken
What is excluded from our Oil Care Plans?
Commercial properties
Range cookers
Removal of asbestos
Customer inflicted accidental damage e.g. nailed pipes
Customer requested modifications to previous installations
Work required due to decorating or DIY
Power flushing
Damage caused by improper use Scale or hard water damage
Burst pipes due to freezing with inadequate lagging that we haven’t installed
Remedial work to correct preexisting system/design faults
Regulation changes forcing remedial work e.g. hatches for flues in voids
Damage to property resulting from a leak caused by failure of parts or components (only the parts that are damaged/failed are covered)
Electrical faults other than wiring we have carried out
Existing buried oil line
Oil tank contents
Breakdown due to running out of oil
Terms and conditions apply; see website.
Prices listed are correct at time of publication and may be subject to change. A minimum period of one calendar year is payable.
Payment dates 7th or 21st of the month.
*Max. claim of £300 per call out. Customer can pay the difference of any extra work.
** Cover for the oil tank, valve and filter (like for like) includes the cost of the tank, filter and valve and the labour to install it up to a maximum claim of £300. It does not include changes to your tank installation which may be required as a result of new regulations.
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